PDA

View Full Version : This Guy May Get Sued Over an Amazon Review



jimnyc
05-08-2014, 01:35 PM
This is why I am extremely brief in ebay feedback or any types of reviews. Your IP is out there and it's easier than most people think to locate someone. In this case it appears the guy went a little too far. But I read also about another case where someone was sent a bill for $3k for leaving a negative review, as the website had it hidden in their TOS that if that happens, you were agreeing to be liable for the fee. He then sent the guy to collections and screwed his credit because he refused to pay!


The next time you write an online review, be careful. You might get sued.

That's what could happen to a Florida man who left a negative review about an Internet router he purchased. According to his Tuesday post on Reddit, where he's asking for legal advice, he received a letter from a law firm in Philadelphia threatening to sue him for an "illegal campaign to damage, discredit, defame, and libel" the company that makes the router.

"Your statements are false, defamatory, libelous, and slanderous, constitute trade libel and place Mediabridge and its products in a false light," the verbose letter from the law firm reads in part.

In his review, which has since been edited, the man made several allegations, including that many of the positive reviews about the product on Amazon might be fake and that the router itself was "identical" to a router from a different company.

If the man doesn't take down his review within three days, cease all Internet conversation about the product, and agrees to never buy the company's products again, the law firm will sue him, according to the letter. But by going to Reddit and not keeping quiet, the man might have already sealed his fate.

Companies, it turns out, have every right to sue people who write reviews on websites that they may feel are libelous or defamatory.

While there is a level of legal protection that third-party websites (in this case, Amazon) have from being sued, which come from Section 230 of the Communications Decency Act—the same section that protects websites that show revenge porn—the authors of those reviews are not protected.

Neither the letter nor the user can be confirmed. Still, this isn't the first time that someone has taken legal heat for online reviews.

In 2012, a Virginia court sided with a contractor who received a negative review from a woman on Yelp, claiming defamation. The woman who wrote the review said the service was poor and accused the contractor of stealing her jewelry. She was sued for $750,000.

In 2011, a book author sued a man, though unsuccessfully, who wrote negative reviews about his book on Amazon. And in 2006, a woman in Florida won $11.3 million in a lawsuit resulting from defamatory remarks on an Internet message board.

So while Amazon states in its terms of use that sellers "may not ask buyers to remove negative reviews," these companies do have legal protections to go after comments they may deem libelous.

http://www.nationaljournal.com/tech/this-guy-may-get-sued-over-an-amazon-review-20140507

jimnyc
05-08-2014, 01:36 PM
Company Tries to Fine Customer $3,500 for Leaving Negative Review Online


We all know we’re supposed to read the Terms and Conditions before we agree to anything, but nobody ever does. Unfortunately, that means companies can slip whatever the heck they want in there. Case in point: the website Kleargear.com has a clause in their terms of sale that allows them to harass customers who “negatively impact” their business.

Currently, the website is using this obscure non-disparagement clause to target a customer who left a bad review on a separate site, ripoffreport.com. Jen Palmer, the customer in question, did business with Kleargear years ago but never actually received the package she ordered. Paypal automatically cancelled the transaction after 30 days, and when she efforts to get in touch with Kleargear proved completely unsuccessful, Palmer went to ripoffreport.com to vent her frustrations.

Three years after the review was published, Kleargear sent Palmer a notice demanding that the post be deleted or that she would be fined $3,5000. The clause read as follows:

In an effort to ensure fair and honest public feedback, and to prevent the publishing of libelous content in any form, your acceptance of this sales contract prohibits you from taking any action that negatively impacts KlearGear.com, its reputation, products, services, management or employees.

Should you violate this clause, as determined by KlearGear.com in its sole discretion, you will be provided a seventy-two (72) hour opportunity to retract the content in question. If the content remains, in whole or in part, you will immediately be billed $3,500.00 USD for legal fees and court costs until such complete costs are determined in litigation. Should these charges remain unpaid for 30 calendar days from the billing date, your unpaid invoice will be forwarded to our third party collection firm and will be reported to consumer credit reporting agencies until paid.

http://www.geekosystem.com/negative-review-fine/

logroller
05-08-2014, 02:59 PM
Truth is an affirmative defense to defamation, slander and libel. Was what he said true or false? If false, then he's liable.

jimnyc
05-08-2014, 03:09 PM
Truth is an affirmative defense to defamation, slander and libel. Was what he said true or false? If false, then he's liable.

In the first article, I assume it's because he claimed they faked reviews and also are using another companies product. The second guy apparently signed away his rights, but I believe a court already ruled against the idiotic website owner.