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View Full Version : Fresh Direct -Jim or anyone



Abbey Marie
10-01-2015, 07:33 PM
Jim, you mentioned that you get groceries from this company. How long does it take to get the food after ordering?
Thanks!

LongTermGuy
10-01-2015, 07:59 PM
https://www.freshdirect.com/help/delivery_lic_pickup.jsp

Abbey Marie
10-01-2015, 08:57 PM
Thanks, but I only see info for pick-up times, not delivery.

NightTrain
10-01-2015, 10:16 PM
There's a mighty fresh looking moose standing in my front yard right now...

jimnyc
10-02-2015, 08:26 AM
We'll usually add things on the site throughout the week. Then finalize the order on saturday by like noon, and then the boxes are delivered on sunday by noon!!

Bilgerat
10-02-2015, 08:58 AM
There's a mighty fresh looking moose standing in my front yard right now...




http://www.fishinglogotshirts.com/moose-png/godmachedpotatoesmoosehunting.png

LongTermGuy
10-02-2015, 09:29 AM
Thanks, but I only see info for pick-up times, not delivery.


Yes I see....try this...the best way....



https://www.freshdirect.com/media_stat/images/template/help/hdr_contact_us.gif (https://www.freshdirect.com/help/index.jsp)
FreshDirect Customer Service is standing by to answer your questions, seven days a week. The best way to get help is through email. Our dedicated service team generally responds within 1 to 3 hours during our business day.

https://www.freshdirect.com/help/index.jsp

Abbey Marie
10-02-2015, 02:33 PM
We'll usually add things on the site throughout the week. Then finalize the order on saturday by like noon, and then the boxes are delivered on sunday by noon!!

Thanks, that is what I wanted to know. Can't beat that turn-around time!

I checked the site, and they have Product 19. It's hard to find these days in our area.

jimnyc
10-02-2015, 02:49 PM
Thanks, that is what I wanted to know. Can't beat that turn-around time!

I checked the site, and they have Product 19. It's hard to find these days in our area.

Their customer service is awesome too. Never had any issues with them. The worst thing that has ever happened was not getting an item or 2 - but it wasn't because they messed up, but rather out of stock. It's indicated on the receipt and of course no charge. Even that is very rare though. We've been with them for years now and I'm thrilled! How awesome is it when they drop like 3 boxes in my kitchen? Open boxes and place in fridge and pantry.

Abbey Marie
10-02-2015, 02:52 PM
Their customer service is awesome too. Never had any issues with them. The worst thing that has ever happened was not getting an item or 2 - but it wasn't because they messed up, but rather out of stock. It's indicated on the receipt and of course no charge. Even that is very rare though. We've been with them for years now and I'm thrilled! How awesome is it when they drop like 3 boxes in my kitchen? Open boxes and place in fridge and pantry.

What?! They do all that, too? I was just expecting boxes at my front door. Do you tip the delivery boy handsomely?

jimnyc
10-02-2015, 02:58 PM
What?! They do all that, too? I was just expecting boxes at my front door. Do you tip the delivery boy handsomely?

They bring it all the way in and place it where you request. I always tip well, and now we always get our delivery promptly on sunday mornings! We flipped him a $20 a few times on large orders, and to bribe for future orders. Now I usually give him $5, as it takes him 20 seconds to place on cart, wheel it to house, and carry them to living room.

Abbey Marie
10-02-2015, 03:01 PM
I've started my list. Thanks for the info!