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jimnyc
11-06-2007, 02:38 PM
Whether actual hardware was swapped after this weekends outage is up for dispute, but my host is taking proactive methods to ensure this site is on a good server. I have no choice but to work with them with any enhancements they choose to make. I just received the following email:



<tt><tt>Dear James,
We are contacting you to inform you about some
upcoming scheduled maintenance. "The SDX server
Ewok.nocdirect.com (http://ewok.nocdirect.com/) your account is hosted on had
some problems yesterday and in the last week. Our
techs looked into this and found some hardware
issues and suggested to move the hard drives of
this server to completely new hardware to isolate
any further hardware issues. This will start at 3
p.m. EST that is after two hours from now. Total
downtime for this would be 45 minutes to one hour.

We sincerely apologize for the inconvenience which
may be caused due to this. If you have any
questions, please feel free to open a support
ticket</tt></tt>At least we know about the downtime in advance and won't be left shaking our heads wondering why the site won't load. Hopefully, if all goes as scheduled, we will be back rolling by 4pm EST.

I will keep everyone updated afterwards as to how it went and what was completed.

Although out of my control for now, you have my sincerest apologies for the amount of issues as of late.

-Jim

jimnyc
11-06-2007, 10:05 PM
For whatever reason, the scheduled maintenance didn't happen as planned. I will let everyone know when it is going to take place. Please bear with me as I try to resolve issues with our current situation and make alternative plans for a better future for the site. It's not easy on a limited budget, but believe it or not, I'm actually looking at a more robust server with 50gig of diskspace and 2000gig of bandwidth per month. This company offers much much more in regards to technology and there support level and server uptimes have spectacular reviews.

Again, I'll do my best to keep everyone in the loop as I figure things out.

Thanks!

glockmail
11-06-2007, 11:04 PM
See? I told you this shit would happen if you ban the ol' glockmeister. :lol:

jimnyc
11-07-2007, 02:28 PM
Here we go again:



<tt><tt>Dear James,
We are contacting you to inform you about some
upcoming scheduled maintenance. "The SDX server
Ewok.nocdirect.com (http://ewok.nocdirect.com/) your account is hosted on had
some problems day before yesterday and in the last
week. Our techs looked into this and found some
hardware issues and suggested to move the hard
drives of this server to completely new hardware
to isolate any further hardware issues. This was
scheduled yesterday but was not performed due to
some reasons and needs to be completed today. This
will start at 4 p.m. EST that is after three hours
from now. Total downtime for this would be 45
minutes to one hour.

We sincerely apologize for the inconvenience which
may be caused due to this. If you have any
questions, please feel free to open a support
ticket</tt></tt></pre>

hjmick
11-07-2007, 02:36 PM
Yeah...sure...whatever...

jimnyc
11-07-2007, 07:55 PM
The maintenance took a little longer than anticipated, but the move was successful. The site is now located on a new server and I'll be monitoring to see if performance improves.