The only reason PayPal released the funds is because of the negative PR, and it sounds like Indiegogo had an inside connection. But this happens every day to small businesses, having their funds held for up to 6 months by PayPal with no appeal process, and not enough money to take legal action. They held tens of thousands of our funds for 6 months because our company name was "similar" to another company who was being investigated. No research, no review of our submitted documentation, no concern for a small business, just deal with it.