Veterans - are dependants the worst?
My office manages feedback from customers for services.
We have this gem today:
(im paraphrasing)
"I was in the commissary when I saw an employee I recognized from the Passport office. I approached them and politely asked about the status of my children's passports. Instead of answering my question they just gave me their business card and said 'Call me tomorrow at work because I'm off the clock, and i'm shopping so I cant answer your question!" I was so hurt by their rudeness over a simple question. I'm not leaving my name because I don't want you to get my husband in trouble just because I have a problem with someone who works in your office."
I'm tellin ya right now - If I'm approached off hours while shopping about some stuff I could Not POSSIBLY remember after doing hundreds and hundreds of things - and somebody complains because I went over-and above by saying "Lets talk tomorrow when I'm actually at work" - I would lose my shit.
“… the greatest detractor from high performance is fear: fear that you are not prepared, fear that you are in over your head, fear that you are not worthy, and ultimately, fear of failure. If you can eliminate that fear—not through arrogance or just wishing difficulties away, but through hard work and preparation—you will put yourself in an incredibly powerful position to take on the challenges you face" - Pete Carroll.