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  1. #1
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    Default UPS pissing me off

    I bought an expensive item online, and I paid extra for overnight delivery, and it was shipped in that manner.

    It was loaded on the truck and out for delivery yesterday at 5:29am.

    At 10:14pm, after waiting all damn day, I get a text update as I always do every step of way, 17 hours later mind you, telling me "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." - I was pissed.

    So anyway, at least back out for delivery again today at 6:23am, but nothing yet. I call them to ask, to ensure, that I would at least get it today - and any way possible to confirm? of course not.

    And I went to the location in the past to pickup things I missed, for example. But if they ain't returning it until after 10...?

    And the wait continues.
    “You know the world is going crazy when the best rapper is a white guy, the best golfer is a black guy, the tallest guy in the NBA is Chinese, the Swiss hold the America's Cup, France is accusing the U.S. of arrogance, Germany doesn't want to go to war, and the three most powerful men in America are named "Bush", "Dick", and "Colin." Need I say more?” - Chris Rock

  2. #2
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    Oh hell, now they just told me it's not going out until Monday! wtfffff? It shows today on the website though....1st I confirmed as I knew that they do still deliver on Saturday. But she said that's if you pay for the weekend delivery! Huh, its still with them on this Saturday because of them! No help though.

    So I asked if I could then for sure just go pick it up since its been there since late last night... "no, because its "out for delivery""? huh its loaded on truck, out for delivery - sitting inside UPS Bronx - and therefore I can't get it.

    I wouldn't bet on anything lately, I'm on a little downturn in the luck department!
    “You know the world is going crazy when the best rapper is a white guy, the best golfer is a black guy, the tallest guy in the NBA is Chinese, the Swiss hold the America's Cup, France is accusing the U.S. of arrogance, Germany doesn't want to go to war, and the three most powerful men in America are named "Bush", "Dick", and "Colin." Need I say more?” - Chris Rock

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  4. #3
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    Quote Originally Posted by jimnyc View Post
    Oh hell, now they just told me it's not going out until Monday! wtfffff? It shows today on the website though....1st I confirmed as I knew that they do still deliver on Saturday. But she said that's if you pay for the weekend delivery! Huh, its still with them on this Saturday because of them! No help though.

    So I asked if I could then for sure just go pick it up since its been there since late last night... "no, because its "out for delivery""? huh its loaded on truck, out for delivery - sitting inside UPS Bronx - and therefore I can't get it.

    I wouldn't bet on anything lately, I'm on a little downturn in the luck department!
    If it's Amazon, you may get it free or with substantial gift card.


    "The government is a child that has found their parents credit card, and spends knowing that they never have to reconcile the bill with their own money"-Shannon Churchill


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  6. #4
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    Quote Originally Posted by Kathianne View Post
    If it's Amazon, you may get it free or with substantial gift card.
    How do you do so for things already shipped? Complain somehow somewhere? Wasn't really their fault, but still.
    “You know the world is going crazy when the best rapper is a white guy, the best golfer is a black guy, the tallest guy in the NBA is Chinese, the Swiss hold the America's Cup, France is accusing the U.S. of arrogance, Germany doesn't want to go to war, and the three most powerful men in America are named "Bush", "Dick", and "Colin." Need I say more?” - Chris Rock

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    Quote Originally Posted by jimnyc View Post
    How do you do so for things already shipped? Complain somehow somewhere? Wasn't really their fault, but still.

    First call Amazon, complaining about UPS messages yesterday and today, sounding strained after already paying extra on top of Prime, because you NEEDED it yesterday. Let them know you may well cancel Prime, you are THAT mad!

    I've always had them be very responsive and tell them you EXPECT delivery today. When you get it, check and make sure ok. Then call them, saying 'thanks for making sure, but you expect refund for next day shipping and some adjustment.' then shut up and see what they say.


    "The government is a child that has found their parents credit card, and spends knowing that they never have to reconcile the bill with their own money"-Shannon Churchill


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  9. #6
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    Sweet, will try!
    “You know the world is going crazy when the best rapper is a white guy, the best golfer is a black guy, the tallest guy in the NBA is Chinese, the Swiss hold the America's Cup, France is accusing the U.S. of arrogance, Germany doesn't want to go to war, and the three most powerful men in America are named "Bush", "Dick", and "Colin." Need I say more?” - Chris Rock

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    Quote Originally Posted by jimnyc View Post
    I wouldn't bet on anything lately, I'm on a little downturn in the luck department!
    "Today, I consider myself the luckiest man on the face of this earth." - Lou Gehrig

    Also myself!! And not just because I would like to eat dinner tonight! Or because the woman read my post....

    But with all things considered... with all the negative things that happened, and being temporarily handicapped... There's no one better, nor would I want anyone else but my awesome wife of 25 years!!! Am very lucky to have her here by my side and able to help me, who was pretty much helping me every step of the way. Not to mention, she puts up with me and my attitude.
    “You know the world is going crazy when the best rapper is a white guy, the best golfer is a black guy, the tallest guy in the NBA is Chinese, the Swiss hold the America's Cup, France is accusing the U.S. of arrogance, Germany doesn't want to go to war, and the three most powerful men in America are named "Bush", "Dick", and "Colin." Need I say more?” - Chris Rock

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  13. #8
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    Didn't I tell you in the other thread about you posting that pic with the MAGA hat and pissing people off?

    Now your shit's gone
    “When bad men combine, the good must associate; else they will fall, one by one, an unpitied sacrifice in a contemptible struggle.” Edumnd Burke

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    I have been having running problems with Amazon since November. Their
    latest was telling me to use a different E-mail address! Told them to pound sand.

    When I am done with outdoor work while there is time, I will speak directly to
    a supervisor.

    A good alternative is Target. Not a single problem with them.
    I have lost my mind. If found, please give it a snack and return it?

    "I won't be wronged. I won't be insulted. I won't be laid a hand on. I don't do these things to other people, and I require the same of others"...John Wayne in "The Shootist"

    A Deplorable!

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    Around here UPS is the good one. They run like clock work. They're all dressed in a nice uniform and driving new trucks and usually show up at close to the same time every time. Can't recall them screwing up any delivery here like what you're experiencing, @jimnyc.

    FedEx is the major screw up around here. They drive dirty, shitty looking little vans and trucks and the drivers all wear just whatever plain clothes, and the boxes they drop off look like they've been thrown in and out whatever they were ever in for their 3 times around the globe trip.

    But Kathy is spot on with her advice. Even if the item isn't sold by Amazon, if it's "filled and shipped" by an Amazon "fulfillment center," then they're usually really good about helping. I've gotten gift certificates and even items fully refunded. Recently I bought a new Ashley carriage bed and it was shipped in two different orders and 3 different packages. The side rails showed up missing a bunch of nuts and bolts. Called Amazon and they just shipped out the entire thing again free of charge, and no need to return anything. All I needed was the missing nuts and bolts but now I a full set of new spare side rails.
    Last edited by High_Plains_Drifter; 07-21-2019 at 10:06 AM.

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  18. #11
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    I've usually had nothing but great luck with Amazon especially the prime service but in this particular issue the problem started the moment that they handed it off UPS, as THEY ALWAYS SUCK IMO. If I have an option I always choose the United States Postal Service and if I am going to pay extra for rush service I will always use FedEx.
    “You know the world is going crazy when the best rapper is a white guy, the best golfer is a black guy, the tallest guy in the NBA is Chinese, the Swiss hold the America's Cup, France is accusing the U.S. of arrogance, Germany doesn't want to go to war, and the three most powerful men in America are named "Bush", "Dick", and "Colin." Need I say more?” - Chris Rock

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  20. #12
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    Quote Originally Posted by jimnyc View Post
    I've usually had nothing but great luck with Amazon especially the prime service but in this particular issue the problem started the moment that they handed it off UPS, as THEY ALWAYS SUCK IMO. If I have an option I always choose the United States Postal Service and if I am going to pay extra for rush service I will always use FedEx.
    Were you able to get anything done yesterday? I realized afterwards the 3 hour time difference.


    "The government is a child that has found their parents credit card, and spends knowing that they never have to reconcile the bill with their own money"-Shannon Churchill


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    Quote Originally Posted by jimnyc View Post
    I've usually had nothing but great luck with Amazon especially the prime service but in this particular issue the problem started the moment that they handed it off UPS, as THEY ALWAYS SUCK IMO. If I have an option I always choose the United States Postal Service and if I am going to pay extra for rush service I will always use FedEx.
    Odd how the shipping companies can differ so much in different locales. I guess it's due to whatever management they have at that facility.

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  23. #14
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    Quote Originally Posted by Kathianne View Post
    Were you able to get anything done yesterday? I realized afterwards the 3 hour time difference.
    Nothing at all.

    As far as Amazon counts, we are all under Diana's account, so I think she's doing so Mon from work.
    “You know the world is going crazy when the best rapper is a white guy, the best golfer is a black guy, the tallest guy in the NBA is Chinese, the Swiss hold the America's Cup, France is accusing the U.S. of arrogance, Germany doesn't want to go to war, and the three most powerful men in America are named "Bush", "Dick", and "Colin." Need I say more?” - Chris Rock

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  25. #15
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    Quote Originally Posted by High_Plains_Drifter View Post
    Odd how the shipping companies can differ so much in different locales. I guess it's due to whatever management they have at that facility.
    And it ALL gets on the same planes and trucks. I use the USPS most times. 1-2 day shipping is a gimmick to begin with. It's the opposite here. UPS trucks usally sound like they're not hitting on all cylinders and dirty as Hell. FedEx is usually clean and has drivers that take pride in their uniforms. Not that *I* would be a pr*ck about THAT Amazon's usually okay too.

    The mailman is a retired Marine . He'll bring my shit to the door
    “When bad men combine, the good must associate; else they will fall, one by one, an unpitied sacrifice in a contemptible struggle.” Edumnd Burke

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