Quote Originally Posted by Kathianne View Post
Basically said my banking info may have been compromised, call XXX-XXXX. I shut down laptop, restarted, still locked.

Thought of calling the number, called tech support instead.

Shut down modem and restart. Worked. Yay! Kinda freaky.
No! Do NOT call that number! It's a trick to get your computer infected more, if it isn't already.

Are you running Win 10?