We urge you to reconsider these decisions. We also urge you to better inform your customers of their ramifications. To that end, we request that you provide answers to the following questions:1.Does OnStar believe that its actions comply with federal law?
2.Will OnStar allow its customers to deactivate their data connections online?
3.If a customer deactivates their data connection, will OnStar delete the existing location information they have gathered for that customer? Or does OnStar reserve the right to store and sell that information regardless of deactivation?
4.Has OnStar ever suffered a breach of its customers’ location data?
5.Has OnStar ever suffered a breach of any of its customers’ private information?
6.How will OnStar protect non-anonymized data on its servers in light of recent breaches at major institutions like Citibank, Sony and the International Monetary Fund?
7. How exactly will OnStar anonymize its location data?
8.Will OnStar seek its customers’ consent before sharing or selling their location data to third parties? Does OnStar believe it is legally required to do so?
9. Will OnStar inform its customers of the entities to whom it sells location data?
10. Has OnStar already disclosed or sold any of its customers’ location data with third parties? Which third parties?
11. Will OnStar agree to stop the tracking, sharing, and sale of location data for customers that have ended their subscriptions to OnStar services?